سوال ۸۲ کنکور ارشد مدیریت کسب‌وکار (MBA) ۱۴۰۰

Choose the best completion for blank 82.

Passage summary: The passage examines how managers combine praise with criticism and why a predictable pairing can weaken the praise. It recommends using positive feedback to reinforce good performance and encouraging effort, learning and skill development.

Sentence containing the blank: When you step into her office on Monday morning, she begins by praising you for the good work you’ve done on the project, and you wonder if this is the obligatory (82) .......... that starts off the typical ‘feedback sandwich’.