سوال ۸۵ کنکور ارشد مدیریت کسب‌وکار (MBA) ۱۴۰۰

Choose the best completion for blank 85.

Passage summary: The passage examines how managers combine praise with criticism and why a predictable pairing can weaken the praise. It recommends using positive feedback to reinforce good performance and encouraging effort, learning and skill development.

Sentence containing the blank: In an attempt to (84) .......... some positivity into their feedback, many managers rely on sandwiching negative feedback between two positive (85) ...........