سوال ۹۵ کنکور ارشد مدیریت کسب‌وکار (MBA) ۱۴۰۳

Passage 3 summary: A program management office (PMO) centrally coordinates methods, leadership and resources across development programs to improve business results. Its scope includes project practices, and it measures whether programs support company strategy; a project management center is described as the more usual arrangement. PMO design depends on a firm’s goals, complexity and culture, with formal offices especially useful for larger firms and geographically dispersed teams. Smaller or single-site organizations with few offerings may be better served by an informal community of practice.

Context phrase: “It’s responsible for defining and measuring program metrics”

The underlined word “it” in paragraph 2 refers to .......... .