سوال ۲۰ کنکور ارشد مدیریت ۱۴۰۵

Passage (excerpt):

One of the biggest business developments in recent years has been the outsourcing of many of the tasks in the human resources (HR) arena to vendors. Everything from benefits to candidate search to training to outplacement can be done by vendors. … But because the motivation for outsourcing is usually to cut labor costs, as labor is the majority of all operating costs, HR issues are involved in almost every outsourcing call. Data reported by the Human Resources Outsourcing Association (HROA) suggests that outsourcing of HR tasks grew by over 20% points from 2007 to 2009 alone and now exists in about 90% of organizations. … We could have the software done by our Indian office, the outbound calls initiated by our Philippine call center, and the policies drafted in the U.S.

The passage provides sufficient information to answer which of the following questions?